I met a cashier at the LCBO a couple of days ago, and her IAN is sticking with me.
The LCBO organization has an employee newsletter that they circulate across Ontario. In it, they have a section about outstanding employees (of the quarter or the month, something like that). If it is someone they know or have worked with, this woman will go to their location with the newsletter to get it autographed. She admitted it was stupid and that it often confused the other person. She also admitted that it always put a smile on their face. Her Intentional Act of Niceness made these people feel important, feel loved, feel worthwhile.
It made them smile, and that’s never a bad thing.